Frequently Asked Questions

Everything you need to know about our high-performance cooling gear.

How does the cooling technology in Arctic Cool apparel work?

Our proprietary HydroFreeze X technology uses a moisture-wicking synthetic blend that disperses sweat across the fabric and reacts with your body heat to provide an instant cooling sensation during high-intensity sports.

What is your return policy for athletic wear?

We offer a 30-day satisfaction guarantee. If your gear doesn't fit or perform to your expectations, you can return it in its original condition for a full refund or exchange.

How should I wash my Arctic Cool garments to maintain their performance?

To preserve the cooling properties, machine wash cold with like colors. Avoid using fabric softeners or bleach, and tumble dry on low heat or air dry.

Do you offer international shipping for global athletes?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

Are your products equipped with UV protection?

Absolutely. Most of our performance shirts and leggings feature a UPF 50+ rating, blocking 98% of harmful UVA and UVB rays during outdoor activities.

How can I track my order once it has been placed?

Once your order ships, you will receive a confirmation email containing a tracking link. You can also view your order status by logging into your account on our website.